PRIVACY NOTICE

Introduction

P.Pritchard Sheet Metal Limited (“We”) are committed to protecting and respecting your privacy.

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

  1. Definitions

Data controller – A controller determines the purposes and means of processing personal data.

Data processor – A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  1. Who are we?

P.Pritchard Sheet Metal Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: Unit 15, White Horse Business Park, Ware Road, Stanford in the Vale, Oxfordshire, SN7 8NY. Tel:01367 710060. Fax:01367 710105.  Email sales@pritchard-sheetmetal.co.uk. For all data matters contact Melinda Davies on 01367 710060, email: melinda@pritchard-sheetmetal.co.uk.

  1. The purposes of processing your personal data

We use your personal data for the following purposes:

To conduct our business with you, in order to provide you with a product or service, or to obtain material, a product or a service from yourselves.

To keep appropriate records of our interactions and meet our legal obligations.

  1. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data (not all may apply to you):

–           Personal data: Name, Company Name, Telephone and fax numbers, email address, various social media identifiers and, possibly, your mobile phone number

  1. What is our legal basis for processing your Personal Data (article 6 of GDPR)?

Our lawful basis for processing your general personal data is:

Contract:

Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract, to provide a product or service that you have requested from us, or we have obtained from you.

Legal Obligation:

We are legally obliged to process your personal data in cases where we need to:

  • respond to requests by the government or law enforcement authorities
  • comply with local council or law enforcement investigations regarding CCTV surveillance.
  1. Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with:

  • Third party service suppliers such as our software providers, IT systems maintenance and delivery/receipt of goods logistics.
  • Government authorities and law enforcement officials.
  • Our business advisers, any possible future purchaser’s advisers or interested parties, and any new owners of the business should P.Pritchard Sheet Metal Limited be sold.
  1. How long do we keep your personal data?

We keep your personal data secure in our business transaction records for a period of four years as required by HMRC, or longer if you are still an active contact within your organisation.  Financial and accounting records are kept for six years and these may also contain some of your personal data. 

  1. Providing us with your personal data

We require your personal data as it is necessary to enter into a contract to either provide or receive an efficient and prompt business transaction.

  1. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
  1. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

  1. Changes to our privacy notice

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

  1. How to make a complaint

To exercise all relevant rights, queries or complaints please, in the first instance, contact Melinda Davies on 01367 710060.

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.